Contact Us

What the contact form is for

The team reads and replies in English and French, so either language works when you write in. The form exists for questions about the site, its content, or the way a review was assembled. It is not a channel for sending sensitive material of any kind.

Never put financial details, passwords, or scans of documents into the message field. The form is not encrypted for that purpose, and nothing sent through it should be treated as secure. A request for such information through this page should be treated as a red flag, not an instruction to comply.

Where gambling help sits instead

If you are in difficulty with gambling, the contact form is the wrong place to start. The organisations that provide support operate independently of this site, and their counsellors are the people equipped to talk through the situation. Their contact details are listed elsewhere on this website, and they are the appropriate first step before any conversation about a specific review or correction.

Support services are free, confidential, and available to anyone who reaches out. The team behind this site does not offer counselling, and it would be misleading to suggest otherwise. The form is for editorial correspondence, not for crisis support.

What happens after you write

Each message is read by a person, not an automated system. Replies come in the language the message was written in, so a French inquiry gets a French answer and an English one gets an English answer. Turnaround is not guaranteed to a specific schedule, but messages are handled as promptly as the review workload allows.

If the matter concerns a factual error in a review, include the page in question and the specific point you believe is wrong. That gives the reader of the message a concrete place to start checking. General feedback is welcome too, but the more specific the message, the more useful the reply is likely to be.